The service has been completed and we have now sent you an invoice. In case of complaints or questions regarding the invoice, please read the information below. All complaints are handled via email and we ask you to send complaints to [email protected]
In the event of damage to your household goods, we ask you to send us the following information to establish and speed up the complaint process:
<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/63ed32e7-65b0-4e0c-9be4-0296c61038ae/17b93c46-af2e-44d9-acc4-e319e550c95a/private.svg" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/63ed32e7-65b0-4e0c-9be4-0296c61038ae/17b93c46-af2e-44d9-acc4-e319e550c95a/private.svg" width="40px" />
In the event of a complaint regarding the performance of the service or an additional cost, we ask you to send the information below to establish and speed up the complaint process:
<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/63ed32e7-65b0-4e0c-9be4-0296c61038ae/17b93c46-af2e-44d9-acc4-e319e550c95a/private.svg" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/63ed32e7-65b0-4e0c-9be4-0296c61038ae/17b93c46-af2e-44d9-acc4-e319e550c95a/private.svg" width="40px" />
You will find answers to most questions regarding invoices & complaints here:
Back to:
